Choosing the Right Staff
When you have to hire someone, the first item you should consider is their personality. In an ice cream shop they need to be able to chat with the customers and make the visit a fun experience. If they have an engaging personality, they’ll be able to interact with customers of all ages.
Many of today’s youth have grown up with social media. Ask them how to share, like or comment on a post. You’ll find out they are very skilled in that arena. However, sometimes they’ll lack the social skills needed for an ice cream shop. This may be something they will develop with age. Therefore, try to find staff that already has the required social skills.
Hiring a senior citizen who is attempting to supplement their retirement income can be a very big plus for your shop. They usually have the much needed life experience. As a result, this will complement a history of their work experiences. This can prove to be very beneficial for your younger employees as well as your business.
Often business owners have friends and relatives that have family members looking for a job. You could be the obvious choice for them to approach. You should never hire anyone that you’re not prepared to fire no matter how much it upsets the family.